FAQ

Creating an account is quick. Click “Sign Up,” provide a valid email, choose a secure password, and complete basic profile fields. The no-deposit sign-up bonus (7,500 GC + 2.5 SC) is automatically credited after you verify your email and complete initial account verification steps. No bonus code is required. Remember: GC are for social play only. The 2.5 SC require a 1x wagering on eligible casino-style games before they can be redeemed. The no-deposit bonus expires if your account is inactive for 60 days. Also note that MegaSpinz is not available to residents of Montana or Connecticut.

Gold Coins (GC) are for social play and have no cash value. Use GC to explore games, practice strategies, or enjoy free spins without cash redemption. Sweeps Coins (SC) are USD-pegged and can be redeemed for cash prizes after meeting rules. SC received from bonuses require a 1x playthrough on eligible casino-style games before redemption and are subject to account verification and daily redemption limits. Always check the specific bonus terms for expiry and eligibility rules.

No bonus codes are required for the no-deposit sign-up bonus or the listed first-purchase offers. Most bonuses are applied automatically once you meet the qualifying condition—sign-up, daily login, or a qualifying purchase. If an offer requires activation, you’ll see instructions in your account promotions area. For any issues, contact support@megaspinz.com or use live chat.

MegaSpinz offers several bonuses: the no-deposit sign-up bonus, a daily login bonus (1,000 GC + 0.1 SC, with streak rewards), tiered first-purchase bonuses, and a referral bonus (5 SC per eligible referral). Sweeps Coins typically carry a 1x wagering requirement on eligible casino-style games before redemption. Wagering means you must play through the SC amount at least once on qualifying games. For example, 1 SC requires $1 worth of eligible bets before you can request redemption, subject to KYC and daily redemption limits. GC do not have cash value and are excluded from cash redemption rules.

First-purchase bonuses are tiered. Examples include 10,000 GC + 20 SC for a $9.99 purchase, or 60,000 GC + 40 SC plus a Mega Wheel spin for a $19.99 purchase. Rewards are credited automatically after a qualifying purchase. SC from these promotions follow the standard 1x wagering rule and require verification before cashing out. Always review the specific terms for expiry, game eligibility, and maximum redemption rules before making a purchase.

MegaSpinz accepts purchases via MasterCard and Visa in US dollars. Deposits typically credit immediately for gameplay with GC and SC allocations tied to the offer you select. Sweeps Coins become redeemable after meeting wagering and KYC requirements. Redemptions and cashout processing depend on the payment and redemption method you choose; some redemptions may require additional verification. Daily maximum cashout rules apply: up to $10,000 daily for most non-Florida residents, and $5,000 daily for Florida and New York residents. The minimum redemption for cash prizes is 100 SC. For specific withdrawal steps and timing, contact support@megaspinz.com or use live chat.

KYC helps verify your identity to protect your account and enable SC redemption. Typical KYC steps include submitting a government-issued photo ID, proof of address (utility bill or bank statement), and possibly a selfie for identity matching. Verification is required before redeeming SC for cash. Provide clear, unaltered documents promptly to avoid delays. Support can guide you through acceptable document types and next steps.

MegaSpinz features a broad selection of slots, table games, and specialty titles from many providers, including 3 Oaks, 4ThePlayer, AvatarUX Studios, Betsoft, BGaming, Evoplay, Habanero, Playson, Relax Gaming, Rival Gaming, and more. Game availability can vary by state and promotions. For a detailed look at providers, see our full review. If you’re chasing progressive jackpots or exclusive releases, check the promotions page and game filters to find the latest options.

You can play MegaSpinz on modern smartphones and tablets via your device’s browser. The site is optimized for mobile play for most slots and table games. No dedicated app is required to access bonuses, daily login rewards, or game libraries. If you experience layout or playback issues on mobile, make sure your browser is up to date, and try clearing cache or switching to another browser. Contact support@megaspinz.com if problems persist.

MegaSpinz uses industry-standard security measures to protect your data. Always use a strong, unique password and enable any available account protections. For payment safety, only use accepted MasterCard or Visa transactions through the site’s secure checkout. If you suspect unauthorized account activity, change your password immediately and contact support@megaspinz.com. Never share account credentials with anyone.

MegaSpinz encourages safe play and offers tools like deposit limits, time-outs, and self-exclusion to help you control your gambling. If you want to set or change limits, contact live chat or email support@megaspinz.com and request assistance. If gambling feels less fun or you’re spending more than intended, take a break and consider professional help resources. Responsible play keeps the experience enjoyable and sustainable.

For quick help, use the live chat on the site for immediate assistance. You can also consult the on-site FAQ for instant answers or email support@megaspinz.com for detailed requests. When contacting support, include your account email and a clear description of the issue. Common troubleshooting steps: ensure your browser is up to date, clear cache, try another browser or device, and check your internet connection. If you need help with KYC, withdrawals, or bonus credits, support will guide you through the required steps and timelines.